What is Genesys PureCloud?
It is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more.
Genesys PureCloud is a tool in the Contact Management category of a tech stack.
Who uses Genesys PureCloud?
Developers
13 developers on StackShare have stated that they use Genesys PureCloud.
Genesys PureCloud's Features
- Easy to deploy, Easy to use
- Customer Engagement
- Customer Experience
- Customer Satisfaction
- Customer Service
- Help Desk
- IVR
- Predictive Dialer
Genesys PureCloud Alternatives & Comparisons
What are some alternatives to Genesys PureCloud?
Amazon Connect
The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.
JavaScript
JavaScript is most known as the scripting language for Web pages, but used in many non-browser environments as well such as node.js or Apache CouchDB. It is a prototype-based, multi-paradigm scripting language that is dynamic,and supports object-oriented, imperative, and functional programming styles.
Git
Git is a free and open source distributed version control system designed to handle everything from small to very large projects with speed and efficiency.
GitHub
GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers. Over three million people use GitHub to build amazing things together.
Python
Python is a general purpose programming language created by Guido Van Rossum. Python is most praised for its elegant syntax and readable code, if you are just beginning your programming career python suits you best.
