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Request Tracker

The open-source enterprise grade ticketing system
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What is Request Tracker?

It is the system you need to track the important tasks you can't afford to forget. With custom ticket lifecycles, seamless email integration, configurable automation, and detailed permissions and roles, it serves the needs of your customers, your staff, and you.
Request Tracker is a tool in the Issue Tracking category of a tech stack.
Request Tracker is an open source tool with 874 GitHub stars and 248 GitHub forks. Here’s a link to Request Tracker's open source repository on GitHub

Who uses Request Tracker?

Request Tracker's Features

  • Track and manage customer requests, internal project tasks, and workflows of all sorts
  • Seamless email integration
  • Custom ticket lifecycles

Request Tracker Alternatives & Comparisons

What are some alternatives to Request Tracker?
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Git
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Python
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