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Learn MorePros of FreshDesk
Pros of SupportBee
Pros of Zendesk
Pros of FreshDesk
- Omnichannel capabilities3
- Centralizes our customer support2
- Great Value for Money2
- Cheap1
Pros of SupportBee
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Pros of Zendesk
- Centralizes our customer support135
- Many integrations72
- Easy to setup59
- Simple26
- Cheap26
- Clean12
- Customization7
- $1 Starter Pricing Plan5
- Woopra integration4
- Proactive Customer Support3
- Full of features1
- Remote and SSO authentication with CMSs like WordPress1
- Charitable contribution to SF hospital for $20 plan1
- Integrations0
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What is FreshDesk?
Freshdesk is an on demand customer support software that works across multiple support channels.
What is SupportBee?
SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.
What is Zendesk?
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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What companies use FreshDesk?
What companies use SupportBee?
What companies use Zendesk?
What companies use FreshDesk?
What companies use SupportBee?
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What tools integrate with FreshDesk?
What tools integrate with SupportBee?
What tools integrate with Zendesk?
What tools integrate with FreshDesk?
What tools integrate with SupportBee?
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What are some alternatives to FreshDesk, SupportBee, and Zendesk?
Zoho Desk
It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
Happyfox
HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
Freshservice
Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
Jira
Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work.
Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.