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FreshDesk

455
272
+ 1
8
SupportFu

4
2
+ 1
0
Zendesk

7.8K
4.5K
+ 1
352
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Pros of FreshDesk
Pros of SupportFu
Pros of Zendesk
  • 3
    Omnichannel capabilities
  • 2
    Centralizes our customer support
  • 2
    Great Value for Money
  • 1
    Cheap
    Be the first to leave a pro
    • 135
      Centralizes our customer support
    • 72
      Many integrations
    • 59
      Easy to setup
    • 26
      Simple
    • 26
      Cheap
    • 12
      Clean
    • 7
      Customization
    • 5
      $1 Starter Pricing Plan
    • 4
      Woopra integration
    • 3
      Proactive Customer Support
    • 1
      Full of features
    • 1
      Remote and SSO authentication with CMSs like WordPress
    • 1
      Charitable contribution to SF hospital for $20 plan
    • 0
      Integrations

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    What is FreshDesk?

    Freshdesk is an on demand customer support software that works across multiple support channels.

    What is SupportFu?

    SupportFu is a fully hosted solution to manage email and twitter based customer support.

    What is Zendesk?

    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

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    What companies use FreshDesk?
    What companies use SupportFu?
    What companies use Zendesk?

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    What tools integrate with FreshDesk?
    What tools integrate with SupportFu?
    What tools integrate with Zendesk?

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    What are some alternatives to FreshDesk, SupportFu, and Zendesk?
    Zoho Desk
    It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
    Happyfox
    HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
    Desk.com
    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
    Freshservice
    Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
    Jira
    Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
    See all alternatives