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Get Satisfaction vs Insightly: What are the differences?
Get Satisfaction: A platform for building authentic relations with your customers. Get Satisfaction helps companies build better relationships with their customers and prospects; Insightly: The leading small business CRM and project management web app. With integrations to Google Apps, Office 365, MailChimp, and major social media sites; great mobile apps for tablets and smart phones; and easy access to a REST API for custom integration, Insightly is the leading small business CRM.
Get Satisfaction and Insightly are primarily classified as "Customer Community" and "CRM" tools respectively.
Some of the features offered by Get Satisfaction are:
- Moderation Tools
- Content Tagging and Categorization Tools
- Community Health Analytics (Small Business Version)
On the other hand, Insightly provides the following key features:
- Flexible Calendaring and Events
- Automatic Address Book
- Notes and Comments
Pros of Get Satisfaction
- Customer support with Community touch1
- Get User feedback besides offering support1
- Customer support goes social1
- Offering community support0