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Get Satisfaction vs Litmus: What are the differences?
What is Get Satisfaction? A platform for building authentic relations with your customers. Get Satisfaction helps companies build better relationships with their customers and prospects.
What is Litmus? *Email Testing and Email Marketing Analytics *. Litmus is a testing service for web and marketing professionals. It allows people to cross-browser test their websites, and test their email newsletters across a range of email clients and spam filters.
Get Satisfaction belongs to "Customer Community" category of the tech stack, while Litmus can be primarily classified under "Email Testing".
Some of the features offered by Get Satisfaction are:
- Moderation Tools
- Content Tagging and Categorization Tools
- Community Health Analytics (Small Business Version)
On the other hand, Litmus provides the following key features:
- You send us a copy of your email design, either by uploading the HTML or sending us a test email. Within a couple of minutes you'll see screenshots of your email as it's rendered by all the different email clients. Made a change? One click starts a re-test.
- PREVIEW IN REAL EMAIL CLIENTS- Litmus shows you screenshots of your email newsletter as it looks across all major email clients.
- CHECK ON MOBILE DEVICES- See your email on the most popular mobile devices. Litmus even lets you realistically scroll your email on the device.
Pros of Get Satisfaction
- Customer support with Community touch1
- Get User feedback besides offering support1
- Customer support goes social1
- Offering community support0
Pros of Litmus
- Support for tons of email clients13
- Works fast5
- Great free trial offer4
- Review what the user sees4