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Olark vs Tawkto: What are the differences?
- Pricing: Olark offers a subscription-based pricing model with various plans based on the number of operators and features required, while Tawk.to provides its live chat software for free, making it ideal for small businesses with budget constraints.
- Customization: Olark offers more extensive customization options for the chat widget's appearance and behavior, allowing for a more tailored user experience, while Tawk.to provides standard customization features but with limited flexibility compared to Olark.
- Integrations: Olark integrates with a variety of third-party tools and platforms such as Salesforce, HubSpot, and Google Analytics, enabling seamless data sharing and workflow automation, whereas Tawk.to has fewer integrations available, limiting its compatibility with other software.
- Mobile Support: Tawk.to offers dedicated mobile apps for both Android and iOS platforms, allowing users to provide chat support on the go, while Olark lacks dedicated mobile applications, making it less accessible for mobile users.
- Feature Set: Olark offers more advanced features like co-browsing, visitor insights, and proactive chat triggers, enhancing the user experience and increasing engagement opportunities compared to Tawk.to, which has a more basic feature set focused on essential live chat functionalities.
- Support Options: Olark provides 24/7 live chat and email support to its customers, ensuring prompt assistance and resolving issues quickly, whereas Tawk.to primarily relies on community forums and documentation for support, which may lead to delayed responses and limited assistance for complex queries.
In Summary, Olark and Tawk.to differ in pricing, customization, integrations, mobile support, feature set, and support options.
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Learn MorePros of Olark
Pros of tawk.to
Pros of Olark
- Easy to communicate with customers28
- Simple setup14
- Good interface11
- Free8
- Chrome/Safari notifications about new messages4
- Gchat integration2
- Integrated Feedback2
- great support1
Pros of tawk.to
- Easy setup10
- Free9
- Real time7
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What is Olark?
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
What is tawk.to?
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
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What are some alternatives to Olark and tawk.to?
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
Drift
Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Freshchat
Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.