Alternatives to tawk.to logo

Alternatives to tawk.to

Drift, Tidio, Intercom, Zendesk, and Freshchat are the most popular alternatives and competitors to tawk.to.
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What is tawk.to and what are its top alternatives?

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
tawk.to is a tool in the Customer Support Chat category of a tech stack.

Top Alternatives to tawk.to

  • Drift
    Drift

    Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere. ...

  • Tidio
    Tidio

    It is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for the WordPress community. ...

  • Intercom
    Intercom

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. ...

  • Zendesk
    Zendesk

    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies. ...

  • Freshchat
    Freshchat

    Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support. ...

  • Zopim
    Zopim

    Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design ...

  • Crisp
    Crisp

    Chat with website visitors, integrate your favorite tools, and deliver a great customer experience. ...

  • JavaScript
    JavaScript

    JavaScript is most known as the scripting language for Web pages, but used in many non-browser environments as well such as node.js or Apache CouchDB. It is a prototype-based, multi-paradigm scripting language that is dynamic,and supports object-oriented, imperative, and functional programming styles. ...

tawk.to alternatives & related posts

Drift logo

Drift

152
96
0
A messaging app that helps you grow your business.
152
96
+ 1
0
PROS OF DRIFT
    Be the first to leave a pro
    CONS OF DRIFT
      Be the first to leave a con

      related Drift posts

      Tim Nolet

      Hotjar GitHub MailChimp Drift

      When I started Checkly, I had no clear strategy on collection, managing and acting on customer feedback.

      Over the last year, going from private beta to the first couple dozen customers I found my way in the jungle of customer feedback tooling and found something that worked for me and my company.

      The linked post is a bit less technical than normally. The post goes into:

      • Using Hotjar and how it sorta worked for me.
      • Using Drift and why I was totally wrong about chat widget.
      • Using GitHub as a public roadmap.
      See more
      Tidio logo

      Tidio

      31
      34
      1
      Talk with your customers in real time and increase your sales
      31
      34
      + 1
      1
      PROS OF TIDIO
      • 1
        Chatbot
      CONS OF TIDIO
        Be the first to leave a con

        related Tidio posts

        Aisha Wong
        Founder at Aisha Wong Empire · | 5 upvotes · 10.8K views
        Shared insights
        on
        TidioTidioManyChatManyChat

        Hi everyone, I'm a small business owner and I would like to know in terms of pricing and setting up which of these apps would be better. I'm currently using Shopify store and if I compare the price, ManyChat is around $15 for 1000 contact but Tidio price is $39 for unlimited chatbot yet i couldnt make decision which chatbot should i use and if you have use this both, would you give me some opinion so i can make better choice. thank you in advance.

        See more
        Intercom logo

        Intercom

        6.7K
        3.2K
        603
        A fundamentally new way to communicate with your customers
        6.7K
        3.2K
        + 1
        603
        PROS OF INTERCOM
        • 168
          Know who your users are
        • 115
          Auto-messaging
        • 107
          In-app messaging as well as email
        • 88
          Customer support
        • 68
          Usage tracking
        • 18
          Great Blog
        • 11
          Organized engagement, great ui & service
        • 9
          Direct chat with customers on your site
        • 4
          Very helpful
        • 3
          Onboarding new users
        • 2
          Tirman
        • 2
          No Mac app
        • 2
          Free tier
        • 2
          Filter and segment users
        • 2
          Github integration
        • 2
          Very Useful
        CONS OF INTERCOM
        • 7
          Changes pricing model all the time

        related Intercom posts

        Kirill Shirinkin
        Cloud and DevOps Consultant at mkdev · | 12 upvotes · 681.1K views

        As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

        See more
        Tim Nolet

        Vue.js Intercom JavaScript Node.js vuex Vue Router

        My SaaS recently switched to Intercom for all customer support and communication. To get the most out of Intercom, you need to integrate it with your app. This means instrumenting some code and tweaking some bits of your app's navigation. Checkly is a 100% Vue.js app, so in this post we'll look at the following:

        • Identifying a user with some handy attributes
        • Getting page views right with Vue Router
        • Sending events with Vuex
        • Some nice things you can now do in Intercom

        After finishing this integration, you can actively segment your customers into trial, lapsed, active etc. etc.

        See more
        Zendesk logo

        Zendesk

        7.9K
        4.5K
        353
        The leading cloud-based customer service software solution.
        7.9K
        4.5K
        + 1
        353
        PROS OF ZENDESK
        • 135
          Centralizes our customer support
        • 73
          Many integrations
        • 59
          Easy to setup
        • 26
          Simple
        • 26
          Cheap
        • 12
          Clean
        • 7
          Customization
        • 5
          $1 Starter Pricing Plan
        • 4
          Woopra integration
        • 3
          Proactive Customer Support
        • 1
          Remote and SSO authentication with CMSs like WordPress
        • 1
          Charitable contribution to SF hospital for $20 plan
        • 1
          Full of features
        • 0
          Integrations
        CONS OF ZENDESK
          Be the first to leave a con

          related Zendesk posts

          Lucas Litton
          Founder & CEO at Macombey · | 4 upvotes · 65.2K views

          Zapier is one of our favorite tools in our stack. We automate the entire company with Zapier. When a lead fills out the form on our website, it creates an opportunity on Zendesk. We have an entire pipeline of automation that goes from our website, to Zendesk, it then creates a contract in Pandadoc and creates an invoice in Xero.

          See more
          Shared insights
          on
          ZopimZopimZendeskZendesk

          I will like to know, which chatbot can be compared with Zendesk/Zopim if there's a need to migrate?

          See more
          Freshchat logo

          Freshchat

          337
          31
          0
          Turn visitors into leads and customers into happy users
          337
          31
          + 1
          0
          PROS OF FRESHCHAT
            Be the first to leave a pro
            CONS OF FRESHCHAT
              Be the first to leave a con

              related Freshchat posts

              Zopim logo

              Zopim

              411
              84
              28
              Real-time customer satisfaction made simple
              411
              84
              + 1
              28
              PROS OF ZOPIM
              • 18
                Real-time user chat
              • 7
                Free plan for startups
              • 3
                Simple setup
              CONS OF ZOPIM
                Be the first to leave a con

                related Zopim posts

                Shared insights
                on
                ZopimZopimZendeskZendesk

                I will like to know, which chatbot can be compared with Zendesk/Zopim if there's a need to migrate?

                See more
                Crisp logo

                Crisp

                122
                101
                21
                Simple Customer service built for startups
                122
                101
                + 1
                21
                PROS OF CRISP
                • 6
                  Real-time visualization of clients
                • 4
                  Instant chat
                • 4
                  Auto-messaging
                • 2
                  Mac app
                • 1
                  Customer support
                • 1
                  In-app messaging as well as email
                • 1
                  Know who your users are
                • 1
                  Direct chat with customers on your site
                • 1
                  Usage tracking
                CONS OF CRISP
                  Be the first to leave a con

                  related Crisp posts

                  Kirill Shirinkin
                  Cloud and DevOps Consultant at mkdev · | 5 upvotes · 120.7K views
                  Shared insights
                  on
                  IntercomIntercomCrispCrisp
                  at

                  We moved from Intercom to Crisp this April because the price-value ratio of Intercom was not satisfying anymore.

                  We paid ~140eur for the very basic features of Intercom - Messages Essential and Inbox Essential. This is enough for a chat and API access, but that's all. The price would go up as mkdev grows.

                  Now there are some features we really would love to have: like a Help Center and Bots, for example. All various advanced routing of messages. Or any other features that Intercom actually has, but sells them separately.

                  Even though it's very hard to properly calculate the price by looking at Pricing page of Intercom, my guess is that with simple Answer bot and Help Center integration our bill for Intercom could easily double or triple.

                  After doing a bit of research and looking for a better price-value ration we found Crisp.

                  Crisp gives us the same Chat features we had from Intercom, but then it adds really cool bot builder, various marketing automation utilities, Help Center that supports multiple languages already today (feature still missing in Intercom) - https://help.mkdev.me/en/, fancy MagicBrowse and LiveAssist, direct integration with Telegram and many more. Price? 95eur for all the features and unlimited operators. And no dependency on number of active users (Crisp founders directly say that charging for active users is bullshit and I can only agree with them).

                  We've been using Crisp not for too long and even though it's been pretty smooth so far - from integrating with our backend systems to creating a Help Center from scratch - it might be a bit too early to do any conclusions. mkdev co-founder Leo has things to say about the UX of Crisp and I am not really satisfied with Crisp's mobile app. But this is something to get used to, or something that will be improved by Crisp over time. And some aspects of Crisp UX/UI are much nicer than Intercom - for example, custom fields on clients are on very top, so we can quickly jump to admin page of a client in mkdev.me. In Intercom we had to do two clicks and scroll a lot to find this link.

                  To sum it up, if you are looking for a change from Intercom, give Crisp a try. It's way cheaper and doesn't have any major downsides if you are used to Intercom.

                  See more
                  JavaScript logo

                  JavaScript

                  351.1K
                  267.3K
                  8.1K
                  Lightweight, interpreted, object-oriented language with first-class functions
                  351.1K
                  267.3K
                  + 1
                  8.1K
                  PROS OF JAVASCRIPT
                  • 1.7K
                    Can be used on frontend/backend
                  • 1.5K
                    It's everywhere
                  • 1.2K
                    Lots of great frameworks
                  • 896
                    Fast
                  • 745
                    Light weight
                  • 425
                    Flexible
                  • 392
                    You can't get a device today that doesn't run js
                  • 286
                    Non-blocking i/o
                  • 237
                    Ubiquitousness
                  • 191
                    Expressive
                  • 55
                    Extended functionality to web pages
                  • 49
                    Relatively easy language
                  • 46
                    Executed on the client side
                  • 30
                    Relatively fast to the end user
                  • 25
                    Pure Javascript
                  • 21
                    Functional programming
                  • 15
                    Async
                  • 13
                    Full-stack
                  • 12
                    Its everywhere
                  • 12
                    Future Language of The Web
                  • 12
                    Setup is easy
                  • 11
                    JavaScript is the New PHP
                  • 11
                    Because I love functions
                  • 10
                    Like it or not, JS is part of the web standard
                  • 9
                    Expansive community
                  • 9
                    Can be used in backend, frontend and DB
                  • 9
                    Easy
                  • 9
                    Everyone use it
                  • 8
                    Most Popular Language in the World
                  • 8
                    Can be used both as frontend and backend as well
                  • 8
                    Powerful
                  • 8
                    For the good parts
                  • 8
                    No need to use PHP
                  • 8
                    Easy to hire developers
                  • 7
                    Love-hate relationship
                  • 7
                    Agile, packages simple to use
                  • 7
                    Its fun and fast
                  • 7
                    Hard not to use
                  • 7
                    Nice
                  • 7
                    Versitile
                  • 7
                    Evolution of C
                  • 7
                    Photoshop has 3 JS runtimes built in
                  • 7
                    It's fun
                  • 7
                    Popularized Class-Less Architecture & Lambdas
                  • 7
                    Supports lambdas and closures
                  • 6
                    Can be used on frontend/backend/Mobile/create PRO Ui
                  • 6
                    1.6K Can be used on frontend/backend
                  • 6
                    Client side JS uses the visitors CPU to save Server Res
                  • 6
                    It let's me use Babel & Typescript
                  • 6
                    Easy to make something
                  • 5
                    What to add
                  • 5
                    Clojurescript
                  • 5
                    Stockholm Syndrome
                  • 5
                    Function expressions are useful for callbacks
                  • 5
                    Scope manipulation
                  • 5
                    Everywhere
                  • 5
                    Client processing
                  • 5
                    Promise relationship
                  • 4
                    Because it is so simple and lightweight
                  • 4
                    Only Programming language on browser
                  • 1
                    Easy to learn
                  • 1
                    Not the best
                  • 1
                    Hard to learn
                  • 1
                    Easy to understand
                  • 1
                    Test
                  • 1
                    Test2
                  • 1
                    Subskill #4
                  • 0
                    Hard 彤
                  CONS OF JAVASCRIPT
                  • 22
                    A constant moving target, too much churn
                  • 20
                    Horribly inconsistent
                  • 15
                    Javascript is the New PHP
                  • 9
                    No ability to monitor memory utilitization
                  • 8
                    Shows Zero output in case of ANY error
                  • 7
                    Thinks strange results are better than errors
                  • 6
                    Can be ugly
                  • 3
                    No GitHub
                  • 2
                    Slow

                  related JavaScript posts

                  Zach Holman

                  Oof. I have truly hated JavaScript for a long time. Like, for over twenty years now. Like, since the Clinton administration. It's always been a nightmare to deal with all of the aspects of that silly language.

                  But wowza, things have changed. Tooling is just way, way better. I'm primarily web-oriented, and using React and Apollo together the past few years really opened my eyes to building rich apps. And I deeply apologize for using the phrase rich apps; I don't think I've ever said such Enterprisey words before.

                  But yeah, things are different now. I still love Rails, and still use it for a lot of apps I build. But it's that silly rich apps phrase that's the problem. Users have way more comprehensive expectations than they did even five years ago, and the JS community does a good job at building tools and tech that tackle the problems of making heavy, complicated UI and frontend work.

                  Obviously there's a lot of things happening here, so just saying "JavaScript isn't terrible" might encompass a huge amount of libraries and frameworks. But if you're like me, yeah, give things another shot- I'm somehow not hating on JavaScript anymore and... gulp... I kinda love it.

                  See more
                  Conor Myhrvold
                  Tech Brand Mgr, Office of CTO at Uber · | 44 upvotes · 10.1M views

                  How Uber developed the open source, end-to-end distributed tracing Jaeger , now a CNCF project:

                  Distributed tracing is quickly becoming a must-have component in the tools that organizations use to monitor their complex, microservice-based architectures. At Uber, our open source distributed tracing system Jaeger saw large-scale internal adoption throughout 2016, integrated into hundreds of microservices and now recording thousands of traces every second.

                  Here is the story of how we got here, from investigating off-the-shelf solutions like Zipkin, to why we switched from pull to push architecture, and how distributed tracing will continue to evolve:

                  https://eng.uber.com/distributed-tracing/

                  (GitHub Pages : https://www.jaegertracing.io/, GitHub: https://github.com/jaegertracing/jaeger)

                  Bindings/Operator: Python Java Node.js Go C++ Kubernetes JavaScript OpenShift C# Apache Spark

                  See more